Shipping Policy

Shipping Information

At StrideUp Fitness Apparel, we aim to provide clear, transparent, and reliable shipping information to ensure a smooth shopping experience for every customer.

Order Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).

Once your order is processed and dispatched, you will receive a confirmation email with tracking details.

Shipping Timeframes

Delivery times vary based on destination and the shipping method selected at checkout.

Standard Shipping

  • Estimated delivery time: 7–15 business days

  • Tracking provided for all orders

Expedited Shipping (if available at checkout)

  • Estimated delivery time: 3–7 business days

  • Tracking included

Delivery timeframes are estimates and may be affected by factors such as customs clearance, carrier delays, or unforeseen circumstances beyond our control.

Shipping Destinations

StrideUp Fitness Apparel ships to multiple domestic and international locations.
If your country is unavailable at checkout, please contact us before placing an order.

Shipping Costs

Shipping fees are calculated and clearly displayed at checkout before payment is completed.
We do not charge hidden or additional shipping fees after purchase.

Order Tracking

Once your order has shipped, you will receive an email containing:

  • Your tracking number

  • A tracking link to monitor shipment progress

Please allow 24–48 hours for tracking updates to appear after dispatch.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees determined by the destination country.
These charges are the responsibility of the customer and are not included in product prices or shipping costs.

Delivery Issues

If your order is delayed, damaged, or missing, please contact us within 7 days of the expected delivery date.
Our support team will work promptly with the shipping carrier to resolve the issue.

Contact Information

For shipping-related questions, please contact:

StrideUp Fitness Apparel
📧 Email: support@strideupfitnessapparel.com
📄 Contact Page: /pages/contact-us